Returns Procedure

If returns are received by the Country Clothing within 14 days of receipt by the customer, a refund will be issued. Refunds are generally processed within 7 days after we receive the returned items. Credit notes will be issued for goods received after 14 days of receipt by the customer (up to 28 days). Please note ALL SALE items are non refundable or exchangeable. Please ensure all items to be returned are in a re-saleable condition, in original undamaged packaging with all labels attached, and have not been worn or otherwise used. We regret that we will be unable to accept non-faulty returns where tags have been removed.

When posting your item(s) back to us, it is strongly recommended you obtain proof of postage. Please ensure that items are well packaged. Please send your returns to:

Country Clothing
1 Ewell House Parade
Ewell
Surrey
KT17 1NP

N.B. For orders being returned from overseas, the customer is liable for the returns costs.